Contact

A problem with the app is solved fastest from inside the app. For everything else, email.

A problem with the app

  1. Open the app
  2. Go to Settings
  3. Tap Contact Us

The message leaves the app already carrying your device model, system version and installed build — which answers half the questions before we have to ask them.

Can't open the app? Email support directly: suporte@padsambiente.com.br

Everything else

Partnerships, press and brand usage
Write directly. Same address for commercial proposals, press material requests and logo usage approval.contato@padsambiente.com.br
Data access or deletion
Include your Installation ID, found under Settings inside the app — without it there is no way to locate the record. We reply within 15 days.contato@padsambiente.com.brPrivacy →